Privacy Policy

1. Introduction

Welcome to the School of Mahavidhya.

At School of Mahavidhya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, register for our programs, purchase products, or use our educational and spiritual services.

Our platform is dedicated to preserving and sharing authentic knowledge rooted in Sanatana scriptures and traditional texts. We aim to handle your personal information responsibly while providing access to our educational resources, courses, consultations, and spiritual studies.

By accessing or using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website.

2.1 Personal Information You Provide

When you register, purchase a product, book a consultation, subscribe to our services, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Order and transaction references

• Information you voluntarily provide through contact forms, registrations, or service inquiries

We collect this information to respond to your requests, process transactions, and deliver the services or products you have requested.

2.2 Payment Information

Payments made through our website may be processed by authorized third-party payment gateways.

Payment-related information may include transaction references, payment status, and other details necessary to confirm and manage your purchase.

Your payment credentials are handled in accordance with the policies and security practices of the applicable payment service provider. We do not intend to collect or store complete payment card credentials unless specifically required and lawfully permitted.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and browsing activity

• Date, time, and duration of website visits

• Referring websites and technical usage information

This information helps us understand how visitors use our website, troubleshoot technical issues, improve performance, and enhance the overall user experience.

2.4 Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain essential website functionality, remember preferences, understand visitor activity, and improve website performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or tracking technologies.

3. How We Use Your Information

We may use collected information for the following purposes:

• Processing orders and payments.

• Managing course registrations and consultation bookings.

• Providing access to educational content, digital resources, and purchased products.

• Responding to inquiries and providing customer support.

• Sending service-related notifications, purchase confirmations, and important updates.

• Communicating promotional information where permitted by law and, where required, with your consent.

• Improving website functionality, security, and performance.

• Preventing fraudulent transactions and unauthorized access.

• Complying with applicable legal, regulatory, and accounting requirements.

We use personal information only for legitimate purposes connected with our services or other purposes permitted by applicable law.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share relevant information in limited circumstances, including:

4.1 Service Providers

We may share information with authorized third-party service providers that help us operate our website and deliver our services. These may include:

• Payment gateway providers

• Website hosting and technical service providers

• Email and communication service providers

• Website security and analytics providers

• Shipping and delivery partners, where applicable

Such providers should receive only the information reasonably necessary to perform their services and should handle it in accordance with applicable legal requirements and relevant contractual obligations.

4.2 Legal and Regulatory Requirements

We may disclose information where required by applicable law, a valid legal process, or a lawful request from a competent authority.

We may also disclose relevant information when reasonably necessary to protect our legal rights, investigate suspected fraud, or address security incidents.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Depending on the nature of the information and our operational requirements, these measures may include access controls, secure website configurations, appropriate security practices, and the use of reputable service providers.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

If a data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, and complying with legal obligations.

When information is no longer required, we will take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements and legitimate record-retention needs.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to personal information held about you.

• Request correction or updating of inaccurate information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Raise concerns about the use or handling of your personal information.

• Seek clarification regarding how your information is processed.

Certain information may need to be retained where required by law or necessary for legitimate legal and operational purposes.

To submit a privacy-related request, please contact us using the contact details provided on our website.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, or external services.

These third parties may have their own privacy policies and data-handling practices. School of Mahavidhya does not control the privacy practices of independent third-party websites.

We encourage you to review the applicable privacy policies before providing personal information to those services.

9. Children’s Privacy

Parents and guardians should supervise children’s use of our website and services where appropriate.

If our services are directed toward children or involve the collection of children’s personal information, we will handle that information in accordance with applicable laws and any required parental or guardian consent.

If you believe that personal information has been collected unlawfully from a child, please contact us so that the matter can be reviewed.

10. Legal and Regulatory Compliance

We aim to handle personal information in accordance with applicable Indian data protection, information technology, and consumer protection laws.

Depending on the circumstances and the provisions applicable at the relevant time, these may include:

• Information Technology Act, 2000, and applicable rules.

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, where applicable.

• Digital Personal Data Protection Act, 2023, and applicable rules and commencement provisions.

• Other applicable data protection and consumer protection requirements.

The specific legal obligations applicable to our operations depend on the relevant statutory provisions, commencement dates, and circumstances of processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, data-handling practices, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact School of Mahavidhya through the official contact details published on our website.

School of Mahavidhya

Website: The School of Mahavidhya

Email: theschoolofshrividhya@gmail.com

We will review privacy-related inquiries and respond in accordance with applicable requirements.